Managing my Account

  1. How do I create an account?
    Click here to register by filling in your details and following the instructions.
  1. Must I register as a Love Knot member to shop?
    Well, it is optional. But registering as a member helps speed up the process for future orders! We will store your billing and shipping details, past transactions and payment status. Help us, help you. 
  1. What if I have forgotten my password or my password does not work?
    If you’ve forgotten your password, just click the ‘Forgotten Your Password’ button and it will be emailed to you right away. If you still do not receive an email, please write to us at helloloveknot@gmail.com and we will assist you as soon as we can!
  1. What is your online security policy?
    Your safety and security is of utmost importance to us. Be rest assured that we do not sell nor disclose any of our customers’ personal information to other parties for any purposes.
  1. Will you pass my details to any other companies?
    Definitely not! All information on our platform is treated with strict confidentiality and will not be shared with anyone else.